We at Sports Era work with reputed courier agencies to deliver your orders.
We offer free shipping on all our items.In case you choose to pay by Cash on Delivery, we charge Rs. 250 on all orders below Rs 2,500. On orders above Rs. 2,500, there are no charges.
We very well understand the importance of your concern after making an online order for a scratchless, untampered, undamaged delivery of the product. We ensure you for a sound and strong packaging of the product to be delivered at your desired location.
We process and dispatch your orders within 3 business days of the order confirmed. The orders are confirmed by your bank in case of pre-paid payment modes. In case of 'cash-on-delivery' payment mode, we need you to verify your order. Instructions on how to verify your COD orders are given at the time of placing one.
You can expect your order to be delivered to you in 2-3 business days in major cities and 4 to 15 business days for other locations.
In the unlikely event we are unable to deliver any item in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner in which you have made the payment.
If you believe that the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care or email us at firstname.lastname@example.org, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Some locations in India are served by India-Post. In case a Cash-on-Delivery order is shipped through VPP service of India Post, then India Post might levy an additional charge of 5% of invoice value which will be collected by the local post-office at the time of delivery.